Casa San Buena Sauce Mix

Terms and Conditions

Effective Date: [03/24/25]

Welcome to Casa San Buena! By accessing or purchasing from our website (www.CasaSanBuena.com), you agree to the following terms and conditions. Please read them carefully.

1. Use of Our Website

You agree to use this website only for lawful purposes. You may not use the site in any way that could harm, disable, or impair Casa San Buena or its services.

2. Product Information

We strive to provide accurate product descriptions, ingredients, and usage instructions. However, we do not guarantee that all information is error-free. If you notice an error, please contact us.

3. Pricing and Payments

All prices are listed in U.S. dollars. Casa San Buena reserves the right to change prices at any time without notice. Payments are processed securely via our third-party payment processors.

4. Shipping & Delivery

We currently ship within the United States. Orders are processed within [2–4 business days] and shipping times vary based on location. Casa San Buena is not responsible for delays due to carrier issues, incorrect addresses, or weather-related conditions.

5. Returns & Refunds

Due to the nature of food products, all sales are final. However, if your order arrives damaged or incorrect, please contact us within 7 days of delivery at info@casasanbuena.com and we’ll make it right.

6. Allergen Information

Our products are made with natural ingredients, but may be processed in a facility that handles allergens such as soy, wheat, dairy, or nuts. Please read labels carefully and reach out if you have concerns.

7. Intellectual Property

All content on this site — including images, logos, text, and recipes — is the property of Casa San Buena and may not be copied, reproduced, or distributed without written permission.

8. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect and use your information.

9. Limitation of Liability

Casa San Buena is not liable for any direct, indirect, incidental, or consequential damages arising from the use or misuse of our products or website.

10. Changes to Terms

We may update these Terms & Conditions from time to time. Continued use of the site constitutes acceptance of any changes.

📩 Contact Information

For any questions about these terms, please contact us at:
Email: info@casasanbuena.com

Return and Refund Policy

Casa San Buena – Return & Refund Policy

Effective Date: [03/24/25]
Thank you for shopping with Casa San Buena! We’re committed to making sure you love your experience and the bold, authentic Mexican flavors we deliver. If something isn’t right with your order, we’re here to make it right.

❌ All Sales Are Final

Due to the nature of our food products, we do not accept returns or exchanges. This ensures the safety and freshness of every item we ship. Please double-check your order before submitting.

✅ Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong items, please contact us within 7 days of delivery. We’ll work with you to resolve the issue quickly by offering a replacement or refund.

📩 Email us at info@casasanbuena.com with:

Your order number
A photo of the damaged/incorrect product(s)
A brief description of the issue

⏱️ Processing Time

If eligible, refunds will be issued to your original payment method within 5–7 business days after approval. Replacements will be processed and shipped as quickly as possible.

🙏 Your Satisfaction Matters

We stand by our products and are here to help. If you’re unsatisfied with your experience for any reason, don’t hesitate to reach out — we’ll do our best to make it right.

📬 Contact Us

Casa San Buena
📧 Email: info@casasanbuena.com
🌐 Website: www.CasaSanBuena.com