Privacy Policy

Effective Date: [03/24/25]

At Casa San Buena, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from www.CasaSanBuena.com.

When you browse our website or place an order, we may collect the following information:

• Personal Info: Name, email address, phone number, shipping address, billing address
   
• Payment Details: Processed securely via third-party payment providers (we do not store credit card info)
   
• Order History: Products you purchase, preferences, and communication records
   
• Website Activity: Device info, browser type, IP address, and usage behavior via cookies and analytics
   

We use your information to:

• Fulfill and ship your orders
   
• Send order updates and confirmations
   
• Respond to customer service inquiries
   
• Provide promotions, updates, or offers (only if you opt-in)
   
• Improve website performance and customer experience
   

We do not sell or rent your personal data to any third parties.

If you choose to opt-in, we may send you occasional emails or text messages about new products, promotions, or updates. You can unsubscribe at any time by clicking the link in the message or replying "STOP" to SMS.

Our website uses cookies to provide a better browsing experience and gather usage data. You can choose to disable cookies in your browser settings, but this may affect how the site functions.

We may use trusted third-party services (e.g., payment processors, email marketing platforms, analytics tools) to support our operations. These services only access your information as needed to perform specific tasks on our behalf and are contractually obligated to keep it secure.

We implement reasonable physical, electronic, and administrative safeguards to protect your personal information. However, no method of transmission over the internet is 100% secure.

Our website is not intended for children under the age of 13. We do not knowingly collect personal data from children. If we become aware that we’ve collected such data, we’ll promptly delete it.

You may request to view, update, or delete your personal data by contacting us directly. If you are a resident of California or the EU, you may have additional rights under privacy laws (e.g. CCPA or GDPR).

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date. Continued use of our site means you accept those updates.

If you have any questions or concerns about this Privacy Policy or your personal data, reach out to:

Casa San Buena
📧 info@casasanbuena.com
🌐 www.CasaSanBuena.com